2N My2N App subscription | 1 device, 1 year | cloud calls from intercom to smartphone

With the My2N App a smartphone can replace keys, fobs and cards and answer the door from anywhere: see and talk to the visitor before letting them in, share time-limited guest QR or PIN codes and review the call log with snapshots. Cloud calling from a video intercom to a mobile phone or tablet is a paid service; the subscription can be bought from your 2N hardware supplier or in the My2N Management Platform. This product is a 1-year subscription for 1 device. Requirements: phone with iOS 17 or later or Android 10 or later, the My2N app and an internet connection (Wi-Fi, 3G, 4G, 5G); a 2N IP video intercom with camera (2N OS 2.22 or later) or an AXIS video intercom. Up to 500 devices per installation, up to 5 devices called from one speed dial button; service reliability 99.98 %.

Key features

• Video calls from intercom to smartphone via the cloud
• 1 year, 1 device
• Guest QR/PIN codes, call log with snapshots
• iOS 17+ / Android 10+
• 2N IP video intercom (2N OS 2.22+)

When is cloud calling to a smartphone paid?

The main My2N platform features are free: site and user management, firmware updates, remote diagnostics and cloud calls between 2N and AXIS devices. Cloud calling from an intercom to a smartphone or tablet is paid under the conditions below, and cloud calling to another manufacturer's answering unit (including the 2N IP Handset, 2N IP Phone D7A and 2N SIP Speaker Horn) is always paid.

• Residential (family houses, apartment buildings) – priced per apartment, one apartment licence covers up to 4 devices. 1 apartment per installation is free, plus 1 more for every 2N indoor station. Beyond that an apartment subscription is needed: annual (9137958) or 10-year (9137954, distribution channel only).
• Commercial (offices, mixed-use and other buildings) – cloud calling to smartphones is always paid, priced per device: annual device subscription (9137957).

The installation type (residential or commercial) is chosen in My2N when the site is created and cannot be changed later – it decides which subscription is needed.

Technical data